There are no shortage of instructional sales books. In fact, there are probably too many. The difficulty with most of the books is that they tend to teach you how to follow a process or structure that can limit your ability to think on your feet or adjust to a dynamic situation.
A little bit of structured selling isn't a bad thing, but
following steps that someone designed to sell to a certain type of buyer isn't
going to provide a perfect fit for every situation. The reality is, there
are a few basic steps that you can take to move light years ahead of the rest
-- key word being "basic" -- that have little to do with the product
or service that you're selling. In fact, they have nothing to do with the
product or service you're selling, but instead have everything to do with you.
Selling has very little to do with what you sell and everything to
do with how you sell, not the product, but yourself. People buy most products
in a business setting because they like the person they're buying from, not
necessarily because they have the best product or value proposition.
I'm not suggesting that you can have the worst product in your
market and easily dominate with your sales genius, although it does happen.
Your products should at least be competitive. If they're not, you need to
figure out how to improve them or start asking yourself some serious questions
-- i.e. why did I choose to sell this terrible product?
Stare into their souls. We all know that you only get one opportunity to make a first
impression -- so I'll skip the boring motivational speech. It's how you take
advantage of the opportunity that will start you down the path of separating
yourself from all the others.


